Refund policy

Wax Melts — All sales final Due to the nature of scent products, no returns or exchanges for preference reasons (scent, strength, color). If melts arrived damaged or incorrect, contact us within 7 days with a photo and order number — we'll send a replacement.

Candles — Exchange or replacement within 14 days Returns accepted for damaged glass or manufacturing defects (tunneling, bad wick, significant sinkholes). Not accepted for scent preference. Must be unused, in original packaging. Email a photo before sending anything back.

Candle-Making Parties — Cancellation window Bookings are non-refundable. Cancel or reschedule with at least 48 hours notice and we'll find a new date. Less than 48 hours forfeits the deposit; no-shows forfeit the full amount.

Farmers Market / In-Person — All sales final Standard for markets. Encourage customers to smell testers and ask questions before buying.

Shipping Damage or Lost Packages — We'll make it right Contact within 7 days if damaged in transit or never arrived. Not responsible for wrong address entered at checkout.